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ATS
is a service-based company specializing in network infrastructure
and desktop support. Originally founded in 1995, ATS strives
to provide the best options that today's technology has to
offer. ATS has a staff of technical experts who have a proven
track record of providing cost effective solutions that are
appropriate and effective in achieving the customer's goals.
Our technicians and engineers work hard to gain an understanding
of each customer's unique needs and provide a proactive method
of maintaining system stability, security, and planning for
future growth.
Our
highly skilled staff have achieved and maintain industry benchmark
certifications. More common certifications held by ATS staff
include: Microsoft Certified Systems Engineer (MCSE), Microsoft
Certified Trainer (MCT), Novell Master Certified Netware Engineer
(MCNE), Certified SonicWall Security Administrator (CSSA),
and CompTIA Project+. In addition ATS maintains partnerships
with the premier enterprises solutions companies. ATS is a
Novell Partner, Microsoft Certified Solutions Provider, VMWare
VIP Professional, Cisco SMB Select Partner and SonicWALL Partner.
Our
services include on-site support for desktop systems, enterprise
servers, security risk assessment, network design, and ongoing
system administration and maintenance. Our technicians respond
to emergency service calls or provide network administration
via regularly scheduled site visits and remote monitoring.
Specifically,
we provide:
Network
Administration
Consulting and needs assessment for technology planning, server
upgrades, memory, video/sound card installations, and peripheral
equipment, setting up new workstations and system access rights
for new hires, printer configuration, router installation
and maintenance, data migration.
Back-up
and Recovery
Procedures for back-up and training users on file storage
methodology, installation of tape drives and software, troubleshooting,
as required, monitor back-up logs and correct errors as necessary,
test stored data for recovery, server capacity planning.
Internet
Services
Firewall installation, email installation, configuration and
monitoring, service provider selection, equipment install
and configuration, virus protection, resolution and upgrade
implementation policy, employee Internet usage policies, remote
access to network services, adding/deleting users, forwarding
e-mail, and domain services, virtual Private Network (VPN)
setup, configuration, and monitoring.
Software
Server platform recommendation and installation, upgrades
or migration to new systems, troubleshooting of office applications,
service pack installations, virus software, utility software,
E-mail and collaboration tools, Virtual Private Network implementation,
software licensing and compliance.
Desktop
and Application Support
Install and configure workstations, perform hardware and software
upgrades, troubleshoot and diagnose system problems, security
management, end-of-life planning, user assistance is common
application usage.
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Keith
Fast
Owner/Operations Manager
kfast@atsnw.com
Chris
Hankins
Network Support Technician
chankins@atsnw.com
Korey
Oakley
Network Support Engineer
koakley@atsnw.com
Cory
Kaufman
Support Specialist
ckaufman@atsnw.com
Paul
Hagnauer
Network Support Technician
paulh@atsnw.com
Greg
Cooper
Network Support Technician
gcooper@atsnw.com
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