About Us
ATS is a service-based company specializing in network infrastructure and desktop support. Originally founded in 1995, ATS strives to provide the best options that today's technology has to offer. ATS has a staff of technical experts who have a proven track record of providing cost effective solutions that are appropriate and effective in achieving the customer's goals. Our technicians and engineers work hard to gain an understanding of each customer's unique needs and provide a proactive method of maintaining system stability, security, and planning for future growth.
Our highly skilled staff have achieved and maintain industry benchmark certifications. More common certifications held by ATS staff include: Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Trainer (MCT), Novell Master Certified Netware Engineer (MCNE), Certified SonicWall Security Administrator (CSSA), and CompTIA Project+. In addition ATS maintains partnerships with the premier enterprises solutions companies. ATS is a Novell Partner, Microsoft Certified Solutions Provider, VMWare VIP Professional, Cisco SMB Select Partner and SonicWALL Partner.
Our services include on-site support for desktop systems, enterprise servers, security risk assessment, network design, and ongoing system administration and maintenance. Our technicians respond to emergency service calls or provide network administration via regularly scheduled site visits and remote monitoring.
Specifically, we provide:
Network Administration
Consulting and needs assessment for technology planning, server upgrades, memory, video/sound card installations, and peripheral equipment, setting up new workstations and system access rights for new hires, printer configuration, router installation and maintenance, data migration.
Back-up and Recovery
Procedures for back-up and training users on file storage methodology, installation of tape drives and software, troubleshooting, as required, monitor back-up logs and correct errors as necessary, test stored data for recovery, server capacity planning.
Internet Services
Firewall installation, email installation, configuration and monitoring, service provider selection, equipment install and configuration, virus protection, resolution and upgrade implementation policy, employee Internet usage policies, remote access to network services, adding/deleting users, forwarding e-mail, and domain services, virtual Private Network (VPN) setup, configuration, and monitoring.
Software
Server platform recommendation and installation, upgrades or migration to new systems, troubleshooting of office applications, service pack installations, virus software, utility software, E-mail and collaboration tools, Virtual Private Network implementation, software licensing and compliance.
Desktop and Application Support
Install and configure workstations, perform hardware and software upgrades, troubleshoot and diagnose system problems, security management, end-of-life planning, user assistance is common application usage.
